Webinar
Wed, 31 May, 4:00 - 5:00

Discover the ease of reporting on tickets - Part II! (Slot 1)

About this event

Analyzing the right ticketing data is the most crucial part of gauging service desk performance.

In our next session from the series Let’s Simplify Analytics, you will learn all about reporting on Tasks and Timesheets within Tickets.

 

Here’s the detailed agenda:

  • A walkthrough of Tasks & Timesheets-based use-cases

  • Deep dive on standard metrics, SLAs, data exports & curated reports

  • Live Q&A

Want us to cover additional custom scenarios? Register to let us know & we’ll make sure we cover them in the session!

Event details
Online event
Wed, 31 May, 4:00 - 5:00 (UTC)