Fireside Chat: Uncover industry-specific trends for efficient service delivery - SLOT 1

Hello Freshworks Community!

We are thrilled to announce our upcoming community ITSM best practices event on August 8th. Join us for a fireside chat with @Anand.Elangovan and @radhika.narayanan as they delve into the 2024 Freshservice reporting benchmarks. This session offers a unique opportunity to uncover the key metrics of IT success.

What’s Covered:

• The impact of generative AI on ITSM performance
• How workflow automation contributes to achieving operational excellence
• The most effective channels for delivering seamless support

To accommodate participants from various geographical locations, we have scheduled 2 slots for this event.

Looking forward to seeing you there!