Fresh Take: Uncomplicating customer service strategy, benchmarking & AI
Are you setting your customer service goals based on intuition or real insights? Let’s make it data-driven.
Join us for Fresh Take: Uncomplicating customer service strategy, benchmarking & AI, a webinar built on insights from 1.2 billion tickets and 32,000 teams.
We’ll break down what the top performers are doing - so you can level up, too.
Key takeaways
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Customer Service Performance Matrix: Compare your key metrics against industry leaders and define ambitious, yet achievable goals for 2025.
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Top 3 Trends shaping 2025: Learn how top-performing teams are embracing AI, instant messaging, and ticketing strategies to meet customer needs.
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Industry-specific strategies: Discover actionable strategies backed by real-world data to level up your team’s performance.
Date: May 14th, 2025 (Wednesday)
Pick your preferred session:
Timeslot 1: 9:00 a.m PT | 12:00 p.m ET
Timeslot 2: 11:30 a.m GMT | 1:30 p.m CET
Timeslot 3: 10:00 a.m IST | 2:30 p.m AEST
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