How to use WhatsApp chatbots to automate customer service - SLOT 2
Hello Freshworks Community!!!
Did you know WhatsApp boasts 2B+ users worldwide, with 57% using it to engage with brands? Join this webinar to learn how to use WhatsApp to deliver exceptional self-service for your customers. Our panel of subject matter experts will show how you can:
🎯 Provide proactive support updates to reduce the volume of tickets raised
🎯 Answer FAQs instantly to reduce wait times for customers
🎯 Create self-service flows within WhatsApp to improve first-contact resolution rates
🎯 Learn from our customer stories how they use WhatsApp chatbots to increase CSAT
Here’s the agenda -
Join us for a 60-min interactive webinar as we cover:
➡ Why CX leaders must focus on WhatsApp for customer support
➡ How to create your self-service strategy using WhatsApp
➡ Potential ROI and impact with WhatsApp chatbots
➡ Fireside chat with a Customer Success leader from Freshworks
➡ A Q&A session with subject matter experts
Don't miss this opportunity to discover the full potential of WhatsApp chatbots for exceptional customer self-service - Register now!
Looking forward to your participation!!
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