What's New in Customer Service

What’s New in Customer Service | How AI Agents are transforming customer service

AI agents are reshaping the future of customer service by enabling businesses to deliver human-like, 24/7 support, automate up to 85% of frontline resolutions, and reduce costs by up to 30%. In today’s digital-first world, adopting AI in customer service is no longer optional — it's essential.Here’s what you’ll gain from the session:

• Discover how AI is changing customer service and why staying ahead of the curve matters now more than ever
• See how AI in Freshdesk can help you boost CSAT, deflect tickets, and automate resolutions effortlessly 
• Engage with product experts to explore use cases, best practices, and solutions to your unique support challenges

When: May 2, 2025
Choose a timeslot that works best for you:

• 9:00 AM PT | 12:00 PM ET
• 11:30 AM GMT | 1:30 PM CET
• 10:00 AM IST | 2:30 PM AEST

Register Now to secure your spot!