403 error

  • 25 September 2020
  • 1 reply
  • 49 views

Hello,


Our customers cannot open a ticket - they receive a page of 403 error: You are not authorized to access portal


Our helpdesk webpage is https://euliviahelp.freshdesk.com



Thank you for your help,


Adam



1 reply

Userlevel 5
Badge +9

Hello Adam,


Apologies for the delay in getting back here. We can see that our support team has addressed this query for you via a ticket logged. Do feel free to write to us for further assistance and we would be happy to help. Cheers!  

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