Today, one of my coworkers tried to login to our portal as an agent but he got this error message: "Sorry! You don’t have permission to access this portal".
And the "You may have access to these portals" button only suggests the one and only portal we are trying to use...
I was logged in and all was working fine. But when I tried to logout and re-login with my own account, I got the same behaviour...
Both of us are administrators, and I also tried with the owner's account: same behaviour.
Now we are "locked out" of our portal and can't work.
Did something change to the login form? How can we get access to our portal back?