Please let me know how, with an API, to get a list of tickets created or updated between two dates/time.
This is because I need to extract, every 5 minutes, a list of tickets created or updated in the last 5 minutes. This is because I have to show some statistics in a dashboard.
Thanks and best regards
Sorry to keep you waiting!
Right now we do not have API for listing tickets created / updated between a time-range. One solution I could suggest is to use our features Observer and Dispatcher to send ticket events to your endpoint, and you capture it in your backend, and query from it.