API Ticket Filter by Requester and Status

  • 2 November 2018
  • 0 replies
  • 55 views

Hi,


I am able to filter tickets by requester email using:

/api/v2/tickets?email=[requester_email]

And am also able to separately filter by ticket status using:

/api/v2/search/tickets?query="status:x"

But is it possible to combine the two, so I am able to filter tickets based on requester email and status.


For example, I would like to return all tickets who's requester email is email@example.com with a status of 2 (open). Is this possible and if so are there any example API calls I could be shown please?


Kind Reagrds

Barry French



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