Automatically create Ticket from existing ticket

  • 6 April 2020
  • 1 reply
  • 45 views

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 Is there a way to create a new ticket automatically from an existing one? I was hoping I could just execute a scenario that keeps the original ticket intact, but creates a completely new ticket for a different department/agent.


Doesn't seem to work in Scenarios, any other apps or workarounds you could think of?



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