Can't see anything at Requester Notification

  • 4 January 2019
  • 2 replies
  • 7 views

Hello, I have been trying to change the notification for the requestor for days. Unfortunately, the field is empty. (I would like to change our Christmas message.) Does anyone have the same problem? Is there maybe a technical error?


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2 replies

Userlevel 3
Badge +10

Hello Denise,


Do you see any error while trying to edit/access the requester notification? I guess it might be because of a broken HTML on the page. Could you please use the Inspect element option on the browser to clear the content in the editor area and see if that helps?


Cheers!

Hey Aravind,


actually I don't see anything. It's a blank field where the html editor should actually be. And I see this.


image