The multiple product support is great. However we have many sections which would apply to all products, but just need the product name changed. Is there a way to bring the Portal name/Product name into the solution text so we the one solution category can be used for multiple products?
Can you bring the product name into Solutions?
This topic has been closed for replies.
+12Hi,
It is now possible to define separate kbase section for each product . You can also choose to have a single category to span across the products .
You could configure the Solution Articles such that each product has a different KBase. This could be set-up under Admin-->Portals-->Select the Product Portal-->Under Portal Categories, select the respective Solution Category to be displayed for that product portal.
Cheers!
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.