Hello,
Is anyone else having issues with the child ticket sensitivity?
The child ticket is very sensitive and disappears while writing the
email.
if you create a child ticket and want to delete the subject, and you don’t
erase it very carefully, dissapears.
If you make a wrong click or touch by mistake the “Del” or “Backspace
key”, disappears, and it is very very frustrating.
Is there any solution for this problem, except writing the text in a word
or in an outlook email before inserting it in the child ticket?
Thank you,
Ana
