Create a ticket without mandatory field via API

  • 15 May 2020
  • 1 reply
  • 63 views

Hi, 

I am trying to create a ticket via API. While creating I am getting a certain error because of the mandatory field. Is there any possible way to create a ticket without giving a mandatory field? Also, I don't need to change the settings in the ticket field. Please help me to solve this problem.



1 reply

Hi Venkatesh,


Apologies for the delay in getting back. 


We have logged this as a ticket for you and our support team will be in touch with you shortly.


Thanks!

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