Question

Customizing SSO Login for Customer

  • 11 May 2023
  • 5 replies
  • 64 views

Userlevel 1
Badge +3

Hi all- I’ve found some topics on this already, but the answers aren’t working for me. I want to update this section of the login page:

Instead of having “Are you a customer?”, I want it to read “Do you have a WUSTL Key?”

This is what I have tried so far on the login page:

<script>
jQuery(document).ready(function(){
jQuery('.customer-login-link span').text("Do you have a WUSTL Key")
});
</script>

 

It hasn’t changed anything. Can anyone advise please?


5 replies

Userlevel 6
Badge +8

Hi @brownae !  

We acknowledge the issue you've encountered and will ensure that a member of our customer support team addresses your query. 

 

 

Userlevel 3
Badge +5

Hi @brownae ,

Greetings from Freshworks community

Step 1:

Add the following jQuery ref link to the Layout - Head Page (Admin->Portals->Customize portal-> Pages→Layout → Head)

<script src="https://ajax.googleapis.com/ajax/libs/jquery/3.6.1/jquery.min.js"></script>

 

Step 2:

Go to Pages → General pages → Login Page 

Paste the code

For changing Customer login text

<script>
jQuery(document).ready(function(){
jQuery('.customer-login-link span').text("Do you have a WUSTL Key")
});
</script>

For change Agent Login Text

<script>
jQuery(document).ready(function(){
jQuery('.agent-login-link span').text("Do you have a WUSTL Key")
});
</script>

 

Step:3

Save the theme and then Publish

Step:4

Make the theme LIVE and it will reflect the required text as per your need

 

Try the same and mark as Solved if it works

Cheers

Userlevel 1
Badge +3

Hi- I tried this and it didn’t change the appearance of the login page:

 

Userlevel 7
Badge +7

Hello @brownae - sorry to hear that this is still not resolved. @vinothkumar.manoharan please could you help out and suggest any alternatives?

Userlevel 1
Badge +3

Hello @brownae - sorry to hear that this is still not resolved. @vinothkumar.manoharan please could you help out and suggest any alternatives?

I would still love to resolve this- can anyone assist?

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