Emails not sent

  • 9 November 2017
  • 1 reply
  • 10 views


Dear Freshdesk Team,




I'm having trouble getting verification emails for my Agents to enter to the account. To be honest, there isn't any emails going out. Like if a customer created a tickets, he doesn't get an email.




I need help



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1 reply

Userlevel 4
Badge +12

Sorry to hear that,Jordan. I'll have this converted into a private ticket and one of our support heroes will get in touch with you for further troubleshooting.Not to worry, we can get this sorted at the earliest possible :)




Cheers!