Frustrated here. Every time I try to export all tickets from Jan 1 to current date I only receive the last 30 days. I’ve tried both MS Edge and Chrome browsers and they both give same result. The filter is “All Tickets” and the date range is pictured below.
Can anyone help me get this working? Thanks
Never mind. I figured it out. Our All Tickets had a filter on it as well.
Yes, you are right. The time frame set on the ticket list page has to be greater than the time frame set in the Export window. It is recommended to set the Created time field as 'Any time' on the list page and apply the desired time in the export window.
Glad you were able to identify the issue and resolve it. Feel free to drop a note here incase of further queries on this front :)
Before you go on, you can check this similar question.
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