Hi!
When someone fills a Facebook LeadAds from my campaign, it creates a ticket in Freshdesk using Zapier Integration. My prospect then receives an Email that confirms them that they will be reachout in the next 24 hours. The thing is, this email is a template from Freshdesk and i would like to change it.
Thanks!
C. from jobondemand.ca
Facebook LeadAds / Zapier / And auto-send emails.
This topic has been closed for comments
Userlevel 4
+12
Hi Carl,
The automatic notifications are setup under Admin -> Email notifications -> Requester notifications section. You can edit this template by clicking on the New ticket created option.
Cheers!
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.