I am having annoying paste issues in Firefox.
#1 - I cannot paste text to the Description, Note or Reply (any HTML forrm) in FreshDesk. The same text can be pasted fine in any other fields that are not HTML based.
This is also happening in this forum ticket message body
#2 - I can paste an image, but it's pasted twice.
Steps to troubleshoot:
Tested in Firefox with addons - still problem
Tested in Firefox with no addons enabled (safe mode) - still problem
Tested in Firefox at https://imperavi.com/redactor - I can paste without any issues.
Tested in Chrome - everything works correctly
Windows 10 Pro 64 bit.
Firefox 55.0.3 (64-bit) - latest version