FreshPing Integration?

  • 21 September 2018
  • 1 reply
  • 44 views

Hi there,


I recently created a status page in FreshPing and configured the integration with my FreshDesk instance. That went well, but I can't see that I can integrate the FreshPing info in any meaningful way.  I can click the FreshWorks Switcher to get to the page, but was hoping there might be a way to surface some status info in the support portal.  It would be great to add just a high-level "All Up" widget or a top-level link to a status page so customers can see whether their problem has been seen.  


So am I missing something basic here, or are these just integrated via the switcher?



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1 reply

I'm not sure if I have it set up correctly.  Right now it will setup a ticket each time it notices a site is down and then when it comes backup.


That doesn't see right, it' is just more spam.  But I can't really find any settings.