So to start with, we've created some custom fields in some service request type tickets, and I'm currently having trouble getting these fields via the API.
Also, for some reason some other fields show up empty:
I would like to try getting all this data which isn't showing up in my API requests using:
.freshservice.com/api/v2/tickets/' + $id + '?type=Computer+Name' and other URL's I've tried.
Join the Community
Sign in to the Community
Social LoginLogin for Freshworks Employees Login with LinkedIn
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.