I've installed the Google Analytics integration and GA is now collecting visitor data. However, I'm unable to get the keyword search terms used to find the articles on our site because they show as "not provided". I spoke with support at Google and they told me that this is because "Search Console Data Sharing" more commonly known as Google Webmaster Tools integration is not set up. I assume that I there would have to be a Freshdesk Integration available in order to set up webmaster tools. Is this correct, or is there some way to get this done? It's important to know what keyword searches are resulting in hits to our pages. Does anyone have this capability?
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