Hidden Ticket field "Product" in feedback widget/form

  • 18 September 2019
  • 1 reply

I have an embedded feedback widget on my sites and I would like to differentiate between them when I recieve the completed form. Can I set a predefined Product (if possible, hidden) in the code? I have seen the other open tickets in here but haven't found something useful yet. 

The new widget form which is in Beta supports different products but it doesn't support embedded forms. Isn't it possible to take some of this same code and implement it in the embedded form?

Other ideas are welcomed.

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1 reply

Hi Amerigo,

You can check out this article to read about how you can prefill a certain field in the embedded feedback widget. You can't hide it though, but you can disable the field after you prefill it.