how can i pull all tickets with only Responder_id or responder Email

  • 16 August 2015
  • 1 reply
  • 36 views

Hi Guys,

I'm new in Freshdesk Please tell me is it do able to pull all  tickets with only Responder_id or responder Email?


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1 reply

Hi Syed,


Welcome to Freshdesk!


If you are asking about how you authenticate your API request, you need the username/password or the API key. The API key can be obtained from your Freshdesk profile setting page. If I have misinterpreted your request, would you elaborate a bit on what you are trying to do?