how to create new agents through API calls

  • 6 August 2014
  • 1 reply
  • 18 views

 I need to provision all accounts of one endpoint into freshdesk.So i need to create agents dynamically through rest api calls .please help me ...how to do it?


This topic has been closed for comments

1 reply

Short answer: No, you cannot create an agent via API.

Workaround involving a simple manual step: Create the agent as a contact using API, and then go to the contact page and convert the contact to agent: