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Import Contacts from CSV doesn't finish

  • June 15, 2018
  • 2 replies
  • 34 views
C
Apprentice

Hi there,


I started import of contacts from a CSV file 3 days ago, but it does not complete... The import button is still greyed out.


What to do?


Br.


Christian

    This topic has been closed for replies.

    2 replies

    aravind.sundararajan
    Skilled Expert
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    Hello Christian,


    Could you please help us with your freshdesk domain url? That would enable us to look at the status of the import and help you with a latest update.


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hello,


    We've recently introduced the contact import status bar and the ability to clear the blocked import right from the agent interface. Detailed release notes available here -> 5th July - Release notes


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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