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Import Contacts from CSV doesn't finish

  • 15 June 2018
  • 2 replies
  • 20 views
C
Rank

Hi there,


I started import of contacts from a CSV file 3 days ago, but it does not complete... The import button is still greyed out.


What to do?


Br.


Christian


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2 replies

aravind.sundararajan
Rank
Userlevel 4
Badge +12

Hello Christian,


Could you please help us with your freshdesk domain url? That would enable us to look at the status of the import and help you with a latest update.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
aravind.sundararajan
Rank
Userlevel 4
Badge +12

Hello,


We've recently introduced the contact import status bar and the ability to clear the blocked import right from the agent interface. Detailed release notes available here -> 5th July - Release notes


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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