Incoming support requests are not working this morning!

  • 14 October 2013
  • 1 reply
  • 19 views

All incoming support requests are not generating new tickets this morning!


Help!


M


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1 reply

Userlevel 4
Badge +8

Hey Matt,


Our email service provider, SendGrid, had to tackle a small glitch with the mail delivery leading to the delay. 


But, now it has all been sorted out and all the emails will be queued up and delivered to you without fail. 


I sincerely apologize for the inconvenience this has caused you, Matt. 


Please let me know in case you are still facing further issues. 


Thanks,

Anna