Is the API documentation complete

  • 17 October 2012
  • 2 replies

I want to write a small app that polls for any open urgent tickets.

The API shown here shows methods for getting every ticket, and getting all tickets for a user by email.

I was wondering if there was some options that aren't currently documented, such as by priority and/or by status.

If not I can still just grab every ticket ever and scan through using XPath but that causes a bit more of a burden on bandwidth than I would like to avoid if possible.

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2 replies

How did you go with this James?

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You can find our latest API documentation here. We're sunsetting API V1 soon and we advise all users to migrate to the API V2 asap.