Question

Knowledge base article creation challenges

  • 21 April 2023
  • 0 replies
  • 55 views

Hello everyone,

I hope you are all having a wonderful week!

I wanted to bring up a topic that I believe is worth discussing - the challenges we face when editing and updating articles using the FD knowledge base creation functionality. The formatting is always off, and it looks very different when published.

Therefore, I'd like to pose a question to the community and gather some insights on this topic - Have you faced challenges while editing/updating/formatting your articles using the FD knowledge base article functionality? If so, how have you been able to overcome them?

I believe that many of us may have encountered this issue, and I'm hoping to hear your experiences and any tips or solutions that you may have found helpful.

Thank you in advance for your contributions!

Sarin


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