Language for autocomplete

  • 23 December 2018
  • 2 replies
  • 21 views

Hi! I've created some KB articles in Russian language. 


But on client portal autocomplete and text search doesn't work:( 


There are no any found results.



Why?


Thanks!


screenshot2018-12-23at14.10.21_37650.png

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2 replies

Badge +7

Have you entered the Russian keywords as tags in the Russian version of the KB article? Each language has its own tags (to find in search) or meta-words (to find in e.g. Google and other search engines). 


Userlevel 4
Badge +12

@Kirill, The indexing of the articles generally takes sometime to reflect on the search autocomplete on the portal. And, as Mark mentioned, you can also use tags to boost the search relevance of the articles in search engines.


Cheers!