I haven’t been able to find much information about the To-do’s you can add on Contacts. (A certain amount about of info about those on Tickets is available.) Without going to each individual contact, how can I find out what incomplete To-do’s remain associated with Contacts? Both “my own” and as an admin across all agents.
Is there a sense in which they can be assigned to agents, or are they immutably associated with the agent who created them?