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Mint UI: After pressing 'Save Changes' in profile, FreshDesk returns blank page

  • September 6, 2018
  • 1 reply
  • 16 views
D
Contributor

After updating a user profile, and pressing 'Save Changes', FreshDesk returns to a blank page. 


Mint UI

Chrome Version 68.0.3440.106

iMac (Retina 5K, 27-inch, 2017)

OSX 10.13.6 (17G65)


After pressing 'Save Changes' from a user profile.

image




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    1 reply

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hello Dave,


    We noticed that this bug occurs when the account has Single Sign On enabled. The updates go through but the profile page doesn't get refreshed automatically and requires a manual refresh to load the page.


    We've taken this up as a bug and I'll communicate any further developments on this regard.


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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