Our Agent cant send e-mail to the cousromer

  • 21 June 2018
  • 1 reply
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 Our Agent cant send e-mail to the cousromer





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1 reply

Userlevel 4
Badge +12

Hello Mark,


We haven't received any complaints from our users so far. Sensing this must be specific to your account/network.

Do the agents see any error message on the screen? Can you please elaborate on the actions performed by the agent on the ticket? 


Cheers!