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Page customization will sync sandbox to production?

  • April 22, 2022
  • 1 reply
  • 59 views

Rino
Apprentice

I have customized the product styles and frontend using page customization in sandbox. I need to know, If I sync sandbox to production, is that page customization changes will reflect production environment else do we need to copy and paste the code in production environment?

Best answer by niveditalakraa

Hi Rino,

Welcome to Freshworks Community :)

When syncing Sandbox with Freshdesk, the customization would not be carried over and you will need to copy the codes from your sandbox to your Freshdesk instance under Portal Customization.

Let us know if you have more doubts by dropping a note!

Cheers

 

1 reply

niveditalakraa
Community Debut
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  • Community Debut
  • Answer
  • April 29, 2022

Hi Rino,

Welcome to Freshworks Community :)

When syncing Sandbox with Freshdesk, the customization would not be carried over and you will need to copy the codes from your sandbox to your Freshdesk instance under Portal Customization.

Let us know if you have more doubts by dropping a note!

Cheers