Parsing error? Cc'd email addresses get messed up when replying to ticket.

We've consistently noticed an issue with tickets submitted via email and containing cc'd recipients. If a customer submits a ticket via email and cc's someone using a specific email format, replying from within Freshdesk will create two separate cc'd recipients.

How to reproduce:

1. Send a message to your Freshdesk monitored mailbox and enter the following text into the cc box:
   "User, Test" <user@domain.com>
2. Hit the "Reply" button from within Freshdesk.
3. --> You'll see two recipients in the cc box.