Pasting an Image Sends the Cursor to the End of the Email

  • 6 February 2019
  • 1 reply

After pasting an image into the body of an email, the cursor is placed at the very end of the body (after my signature).

This is annoying because it requires you to scroll up with your mouse from the bottom to the body of the email. Either way, it can be hard to find the place you left off if you've written a long email.

I'd expect that the cursor would remain within the body, right after the image that was pasted in.

Please see animated .gif below (also attached to this email).



This topic has been closed for comments

1 reply

Our users have also reported this problem. Can anyone from Freshdesk comment on whether this is being looked at or does anyone know if there is a workaround?