Search function not working

  • 29 August 2016
  • 3 replies
  • 36 views


I just want to report that search functionality is not working. Currently we have Garden subscription and I have tried putting in some dummy text and still not getting some results in the search function.




Kindly see attached screenshots.




Hope you can fixed this issue as soon as possible.




Thanks




Kind Regards,


Thomas


screenshot2016-08-29at1.56.06pm_23812.pngscreenshot2016-08-29at1.55.51pm_23812.png

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3 replies


see attached image files


screenshot2016-08-29at1.56.06pm_23813.pngscreenshot2016-08-29at1.55.51pm_23813.png

agent portal not working.


screenshot2016-08-29at2.17.38pm_23814.pngscreenshot2016-08-29at2.17.23pm_23814.png

Hi Thomas, 




Sorry about the trouble caused. 




Search should be working properly in your account now. Can you please check and confirm this?




Thanks,


Harish


Freshdesk Support