When we use the handy FreshWidget generator from the Admin tab, it generates the scrips and such to put a "Support" button on our website that autosubmits to FreshDesk. That is very handy.
However, how do we autofill fields in the form that this FreshWidget pops up? For example, we'd like to set the requester field on the form to be the email that the user has used to login to *our* website, instead of making them type in the email.
I don't see this documented anywhere, and unfortunately, without being able to autofill the Requester field, FreshWidget is not of much use to us.