Ticket number code for email body?

5 years ago
26 February 2019
1 reply
44 views

jm_18672
Apprentice
0 replies

Hi All, i know we can use ticket.url to add the url for the ticket in the email body

But if i just wanted to add in the ticket number, is there a code for that?

Thanks

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1 reply

+7

In the list of placeholders there is also a Ticket ID {{ticket.id}}. Is that what you are looking for?