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Type Classification

  • May 30, 2015
  • 1 reply
  • 38 views
L
Apprentice

I have set up a number of types so I can. Group the tickets but it is not pulling anything through except cancellation requests (and not all of them). What am I doing wrong? All other filters are clear.

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    1 reply

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hi,


    Could you please send us an email with some screenshots and a detailed explanation of the issue to support@freshdesk.com ? This seems to be an account level issue and so we need more information to debug this.


    Thanks,
    Aravind.S

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