If there a way to use a widget so the widget is always open and embedded in the middle of the webpage
I would like it to be always open as it is on this website
I can only place it bottom left/bottom right with a help button
If I try and use an iframe, it no longer appears bottom left or right, but the content does not load.
Welcome to Freshworks Community :)
I believe widget API will helpful in your case. You can trigger the open widget API after 10s (Defined Time) using JS with something like
where myFunc will be defined as the open widget API
You can use this to auto-open the widget when the customer access your site. And defining the specific time period inside a timeout function. Which will delay it.
I hope this helps 🙂
Here’s to you,