Question

Shopify Tags - Not Synching

  • 27 May 2023
  • 1 reply
  • 27 views

Currenlty missing over 100+ contacts with no shopify tagsin the customer fields area.

 

I have been receiving updates but have no estimate on if this will ever be fixed.

 

This is my second trial so we are working on 45+ days of nothing. 

 

Any help would be great as we are working on 2 months without the ability to use this CRM. Perhaps it’s not ready for shopify?


1 reply

Userlevel 4
Badge +8

Hello, 

Greetings from the Freshworks Community! 
I understand you’re facing issues with the Shopify contacts sync within the CRM. It would be helpful if you could provide more details on the same by sharing supporting screenshots or sample records wherein this issue was observed. 

Kindly share your email address and CRM account URL to reach out regarding the same and analyze the issue further. 

Awaiting your response. 

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