Question

Advanced Freshservice Training

  • 2 June 2023
  • 3 replies
  • 64 views

Userlevel 3
Badge +8

We’re looking for options for training our Freshservice admins on all the features in the Workflow Automator, APIs, web requests, JSON, expressions, etc. I believe Freshworks is leaving a lot of money on the table by not offering training such as this. We would easily pay several thousand dollars per person for training so we can fully utilize our system.

Since Freshworks doesn’t offer this, can anyone suggest a training course that would get us up to an advanced level?


3 replies

Userlevel 3
Badge +3

Hi @michaelmartel 

Can you please share with us your Freshservice account URL ?

Userlevel 6
Badge +8

First place I would look for outside support is their partner network: https://www.freshworks.com/company/partners/find-partners/

Userlevel 3
Badge +8

@Surbhi why do you want our url?

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