The title of an approval screen doesn't respect the capitalization of the original string. It makes words with acronyms in all-caps look incorrect.
For example, we allow users to request access to Google Ad Manager (DFP). The "DFP" in the approval title looks incorrect.
Summary screen it's correct:
Approval detail screen incorrect:
Hi Brandon,
Thank you for bringing this to our attention.
It looks like there is a flaw in the system in respecting the capitalisation of the original string. We have notified our engineers about this and are working towards a fix. I will keep this thread updated about the progress.
Thank you for using Freshservice!
+6
Hi Brandon,
This is to update you that our developers have identified and fixed the issue, you shouldn’t encounter this issue further. Please feel free to revert for further assistance.
Thanks,
Sanofar
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