Bulk reply does not CC


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When sending a bulk reply, an existing CC (entered by the requester) is not CC'd on that reply


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2 replies

Userlevel 4
Badge +5

Hi Andrew,


We were able to recreate the issue at our end and I have raised this as a ticket to check with our Product team.


We will keep the forum and ticket updated once we have an update.


Thanks,

Rajagopal

Userlevel 4
Badge +5

Hi Andrew,


Our development team has identified this as a bug and we will update the forum once this has been fixed.


Thanks,

Rajagopal