The new canned response format is terrible. Am unnecessary extra step was recently added that makes the process aggravating. We now have to click more times in order to insert canned responses or solutions. Please get your act together freshservice. Thanks!
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social LoginLogin for Freshworks Employees Login with LinkedIn
or sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.