I need to manage AutoCAD, that we have a subscription based license. However we currently have multiple versions in the software catalog that use the single license subscription. I cannot find a way to tie multiple software versions to a single license in Freshservice. Any guidance would be amazing.
Still hoping for a reply as I have an immediate business case for this.
Userlevel 2
+2
Hi @webervr1
We can add multiple software licenses to a Single Software application but we cannot assign multiple softwares to a single license. As you can see in this below, you can add multiple licenses. Let's say if you have a premium, basic license for a single software you can add it to the contract while creating a new contract.
The reason why Freshservice doesn’t allow is because In a Database level, it restricts adding more than one software to a contract.
You can post this as an Idea under the Ideas section.
Cheers!
Aravind
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