Question

Highlight lines in tabular view

  • 17 September 2022
  • 0 replies
  • 9 views

Badge +1

When in tabular view, can we highlight say lines of tickets with a certain status, say “Pending”. Our previous system could do this, but I don’t see any way in Freshservice.

 

In other words, if I’m looking at a sheet of unresolved tickets, it would be helpful to have all “Pending” tickets highlighted in blue, or pick, or whatever - to visually distinguish them from the Open tickets.


0 replies

Join the Community or User Group to Participate in this Discussion

Reply