How do organizations adopt ITIL processes/practices?

  • 29 September 2022
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One of the questions I get asked every now and then is “We use the ITIL X, Y, and Z processes, but what do organizations generally do next?” The answer is that no one really knows.

To help, we are running a quick poll that asks respondents to share how they adopted different ITIL capabilities. Hopefully, this will finally give us a generic answer to the question.

Please take the poll to help us to help you and others :)


Here are the results of our last poll/survey:


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