I am doing test sync for the first time in Freshservice. It not progressing beyond 0%. How much time does it take for this activity?
In case it does not progress at all, what should be done?
The Test sync is just struck at 0% since last 6 hours. Don’t think it will progress. There is no option to stop and start again in a different browser.
Userlevel 7
+9
Hi
Could you let us know how many changes would it approximately be? If there are multiple changes, There could even be a time out while syncing and it would’ve stopped, You can always write to support@freshservice.com and we can have this raised to our backend team to have this resolved at the earliest. 
There are very few changes
5 Workflow changes
1 Ticket Field
1 Business Rule
1 SLA Policy
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I have raised a ticket which Kavithaa Parthiban from Freshworks is checking. Here is the ticket link
https://support.freshservice.com/en/support/tickets/13038459
It will be great is the resolution can be expedited.
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